Refund policy
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Return Policy: You have 30 days from the delivery date to return the items purchased on postercinema.eu.
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Return Conditions: Items must be returned in the same condition as they were received, unused, and with the original packaging. We reserve the right to refuse returns for damaged or used items.
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How to send a Return: To initiate the return process, contact our customer service at info@postercinema.eu to receive the return authorization code. Include your order number and the reason for the return. We will provide you with detailed instructions on how to proceed.
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Return Shipping: The return is at the seller's expense, with a prepaid shipping label provided upon request via email.
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Refund or Replacement: Once the returned item is received and verified, we will offer you the choice between a full refund or a replacement of the item, at your discretion.
Returns for Damaged or Incorrect Items
In the event that you receive a damaged or incorrect item, please contact us within 7 days of receiving the item. In this case, we will cover the return shipping costs and either send you the correct item or refund the full amount.
For further questions or to initiate a return, please reach out to our customer service at info@postercinema.eu. We are here to assist you and make your shopping experience on our site as enjoyable as possible.
Thank you for your trust in our service. We are happy to assist you at every stage of the return process.